Privacy Policy
This Privacy Policy explains how Elastic Labs LLC collects, uses, shares, stores, and protects personal information when you use AI Frontrunner.
1. What we collect
We collect information you provide directly, such as your name, email address, organization details, login credentials, billing details, support messages, feedback, and preferences.
We also collect usage and device information such as IP address, approximate location, browser and device details, timestamps, pages viewed, feature usage, API activity, authentication events, and cookie or local-storage identifiers. If you connect integrations, we may receive identifiers, holdings, balances, transaction metadata, Telegram identifiers, or other integration data needed to operate the service.
2. How we use information
We use personal information to create and administer accounts, deliver subscriptions, authenticate users, process payments, provide customer support, run alerts and notifications, personalize the product, operate the API, and maintain service security.
We also use information to analyze performance, troubleshoot errors, prevent abuse, comply with legal obligations, improve product quality, and measure adoption and billing usage. Where required by law, we rely on consent, contractual necessity, legitimate interests, or legal obligations.
3. Public-source ingestion, translations, and AI processing
AI Frontrunner ingests public market commentary and related source material, primarily in English, and may translate or summarize that material for product features and public pages. We use automated systems and model providers to process source content and user-triggered research workflows.
We design these workflows to support research and product operation, not to create profiles about private individuals for high-impact decisions. However, automated outputs can be imperfect and should be reviewed before use.
4. How we share information
We share information with service providers and infrastructure partners that help us host the service, process payments, send emails, analyze usage, run customer support, provide model or translation services, and support connected integrations.
We may also share information with professional advisers, law enforcement, regulators, or counterparties when required by law, to protect rights and safety, to investigate fraud or abuse, or in connection with a merger, financing, or asset transfer.
5. Cookies, analytics, and communications
We use cookies, local storage, and similar technologies to keep you signed in, remember your language and theme preferences, secure sessions, understand product usage, and improve performance.
We may send service communications such as verification emails, billing notices, product alerts, and account or security notices. You can manage marketing preferences where available, but operational communications are still necessary for the service.
6. Retention, security, and international transfers
We retain information for as long as reasonably necessary to provide the service, satisfy legal and accounting obligations, resolve disputes, enforce agreements, and maintain backups and audit trails.
We use administrative, technical, and organizational safeguards designed to protect information, but no system is completely secure. Your information may be processed in the United States or other countries where we or our providers operate.
7. Your rights, children, and contact
Depending on your jurisdiction, you may have rights to access, correct, delete, export, restrict, or object to certain processing of your personal information. You may also have the right to withdraw consent where processing depends on consent.
AI Frontrunner is not intended for children under 18. If you believe we collected personal information from a child, contact us so we can investigate and remove it where appropriate.
Privacy requests and questions can be sent to admin@ai-frontrunner.com. We may update this Privacy Policy from time to time by posting an updated version on this page.